UI/UX Design
Good design here means fewer support tickets and faster checkout, not only a prettier hero image. We clarify flows before we chase pixels, align components with what engineering will ship, and leave you with a system that survives the tenth screen, not just the first landing mock.
- Journey maps and states before high-fidelity decoration
- Components, type, and spacing that map to a real component library
- Review cycles that reduce back-and-forth with engineering
Research when it matters
For internal or expert users, a few shadowing sessions beat a hundred survey questions. For high-volume consumer flows, we combine analytics with targeted usability review. We do not burn weeks on research theater when the problem is obviously a broken form field.
When brand guidelines exist, we work inside them. When they fight usability, we show the tradeoff with numbers or examples so you can decide.
Deliverables that speed build
Engineers get states: empty, loading, success, failure, permission denied. They get spacing and behavior notes that survive implementation, not only a PNG that looked nice in Figma.
If you need a design system, we define tokens and patterns that your team can extend. If you are early, we keep the system small enough to maintain.
Collaboration model
We prefer short feedback loops with your PM and a tech lead in the room. That cuts the classic design-to-dev ping-pong where each side blames the other for edge cases.
Accessibility as a design practice
Contrast ratios, focus indicators, and touch target sizes are factored in from the wireframe stage, not appended after visual polish. This reduces rework and protects you from compliance risk on public-facing products.
We test with keyboard navigation and verify against WCAG 2.1 AA before handoff. If a design choice fails accessibility, we propose an equivalent that preserves the visual intent.
Related services
Common questions
Do you work only in Figma?
Figma is typical, but we care more about the handoff than the tool. If your team uses something else, we adapt as long as exports and specs stay honest.
Can you redesign an existing product without stopping feature work?
Often we phase by surface: navigation and shell first, then high-traffic flows. Parallel tracks require coordination so engineering is not rebuilding the same screen twice.
What if we already have a brand agency?
We implement product UX under their visual rules, or we flag conflicts when a brand element hurts conversion or accessibility. The goal is one coherent experience for users.
How do you price design work?
By milestone or time and materials depending on discovery risk. If the problem is undefined, we start with a small paid discovery so neither side pretends the scope is fixed.
Can you design a product we are still defining?
Yes — this is usually the best time to involve design. We run a short discovery sprint: stakeholder interviews, competitive audit, and flow sketching. The deliverable is a lightweight spec that gives engineering a stable surface to build against while leaving room to pivot. Without some design anchoring early, development scope tends to expand unpredictably.
How do you measure whether a design is working?
We establish baseline metrics before shipping: task completion rate, time-on-task, or conversion rate depending on what the surface does. Post-launch we review those numbers with you and iterate. Design quality is measurable — we do not rely on subjective approval alone.
Want to talk it through?
Send your timeline, stack, and what success looks like on your side. We reply with specific questions and a next step, not a generic deck.
Contact Boltout